Help & Support

Quick Actions

Export Data

Download your progress data

Privacy Settings

Manage your privacy preferences

Delete Account

Permanently remove your account

Frequently Asked Questions

How do I delete my account?

You can delete your account through your profile dropdown menu or by visiting the Delete Account page. We recommend exporting your data first as this action cannot be undone.

What happens to my data when I delete my account?

When you delete your account, all your personal data, progress tracking, and profile information will be permanently removed from our servers. This includes your smoking habits data, quit timeline, and any stored preferences.

Can I export my data before deleting?

Yes! We provide GDPR-compliant data export functionality. You can export all your data as a JSON file either before account deletion or separately through your profile settings.

Is my data secure?

Your data is stored securely using Firebase, Google's secure cloud platform. We use industry-standard encryption and follow GDPR compliance requirements to protect your privacy.

How do I contact support?

You can reach our support team through the contact methods listed below. We typically respond within 24-48 hours.

Contact Support

Email Support

General inquiries and support

support@habittracker.app

Live Chat

Real-time support (9 AM - 5 PM)

Privacy Concerns

Data privacy and GDPR requests

privacy@habittracker.app

App Information

Version: 1.0.0

Last Updated: 8/25/2025

Platform: Web Application

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